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Fraudulent Websites

At Dusk, we strive to provide affordable and timeless fashion which is of the highest quality with the best customer service possible. We operate a zero tolerance approach to fraudulent websites and aim to protect against those who impersonate our brand and products in an attempt to scam individuals.

To give you peace of mind, here is a list of authorised places where you can shop for Dusk fashion:

Spotting Fraud

In many cases, fraud takes the form of ‘phishing’, which is where individuals use scam emails, text messages or phone calls to trick their victims. These individuals usually ask you to confirm your bank details or personal information over the phone, or they may ask you to visit a website to input this information instead. They may create fake websites which are designed to look extremely similar to real websites so that you believe they are legitimate—when shopping from these websites, they will often take your money without delivering any product.

Once you’ve given your information over, the individual may use this to commit identity fraud or to make online purchases using your bank details.

Phishing scams can be quite elaborate and difficult to identify. Phishing websites can look extremely similar to real websites, whilst phone calls, emails and texts often use scare tactics to gain your trust and pressure you into acting quickly without thinking.

We always encourage customers to exercise caution when shopping online or when answering emails, text messages and phone calls from individuals claiming to represent a business. The National Cyber Security Centre provides a useful guide for spotting scams, in addition to top tips for staying secure online.

Found Something Suspicious?

If you encounter a suspicious website that you think might be a scam, please contact us so that we can investigate and take action as soon as possible.

We will also never contact individuals via networks such as Fiverr, Upwork or LinkedIn to commission professional services. If you’ve been contacted on one of these networks or another network by somebody claiming to represent us, please contact us so that we can investigate and take action as soon as possible.

Think You’ve Fallen Victim to a Scam?

If you think you’ve fallen victim to a scam, please contact us so that we can investigate and take action as soon as possible. You should also contact your bank immediately to report this so that they can assist you further.